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What does this transaction mean to me?

1. With federal and state regulatory approval, First NBC Bank assumed all of the deposits and purchase substantially all of the assets of Central Progressive Bank on November 18, 2011.
2. Central Progressive Bank customer deposit and loan accounts have been automatically transferred to First NBC Bank.
3. You do not need to do anything in order to continue banking with First NBC Bank. We are working closely with the FDIC to make this transition as seamless as possible for you. At this time, all account numbers will remain the same and you can continue to use your existing checks, ATM/debit cards and online banking/bill pay services.  You should also continue to make any regular loan payments. Until further notice, please continue to bank at your branch location.

Who is First NBC Bank? 

1. First NBC Bank’s assets are almost $1.8 billion – and it is capitalized with over $200 million in equity as of the end of third quarter of 2011.
2. The Bank’s founders, led by New Orleans native and veteran Banker, Ashton J. Ryan Jr. developed a Community Bank guided by the principals of stability and soundness, building long-term banking relationships, responsiveness to customer needs, high quality service and become an active participant, with credibility, in the communities it serves.
3. Even during the recent economic downturn, First NBC Bank never stopped lending and has been applauded for providing financial assistance to small businesses still recovering from the Hurricanes and supplying capital for new small businesses to open their doors. First NBC Bank holds the distinction as an SBA Preferred Lender.
4. Providing convenient service where customers live and do business can be seen in the geographical footprint of the Bank.
5. Prior to acquiring Central Progressive Bank, First NBC Bank had 13 banking offices in Orleans and Jefferson Parishes.
6. First NBC Bank’s main office is located in the Historic 210 Baronne Street in a building constructed in 1927.
7. The Bank is nearing the completion of a 14th Southshore office in New Orleans’ mid-city area located at the corner of Carrollton Avenue and Canal Street.
8. First NBC Bank’s internal commitment to its employees is also recognized. In four of the five years it has been providing financial services to the people of this area, First NBC Bank has been selected by one of New Orleans’ leading business publications “Citybusiness” as one of the “Best Places to Work” in the Metropolitan Area.

Do I need to do anything about my Central Progressive Bank account(s)?

1. You do not need to do anything at this time.  You can continue banking exactly as you did as a Central Progressive Bank customer.  You can continue to access your money by writing checks, using ATM and debit cards or online banking.  Checks drawn on Central Progressive Bank will continue to be accepted.  You should also continue to make your loan payments as usual. 

How will this affect my Central Progressive Bank account(s) and the way I do my banking?

1. This transaction will not affect your accounts(s) or the way you conduct your banking business.  Being a part of First NBC Bank means you can expect to have a high level of convenience and customer service unmatched in the market place.  Over time we will communicate any specific information regarding any changes or added features to your accounts.
2. If anything does require immediate attention or if anything does change, you will be notified at least 30 days in advance and we will be happy to walk you through any changes that may occur.

Will my checking/savings/CD Account(s) account number change?

1. All account numbers will remain the same at this time. We will communicate with you in advance with specific information about any changes or added features to your accounts.

What about my direct deposits/Social Security?

1. Your current arrangement for direct deposit, including Social Security checks will continue as normal without interruption.

Is my money safe?

1. Yes!  Your deposits with First NBC Bank are safe, sound, and readily accessible.  All deposit accounts, which include checking, savings, money market, CDs and Retirement accounts, have been transferred to First NBC Bank, regardless of the amount. 
2. All deposits are still FDIC insured.  The current FDIC insurance covers interest bearing deposits up to $250,000.    All deposits in non-interest bearing transaction accounts are insured in full by the FDIC through December 31, 2012; this is in addition to and separate from the $250,000 coverage available under the FDIC’s general deposit insurance rules. 
3. Please visit www.fdic.gov for additional information regarding FDIC insurance.   

Do I need to come into a branch to do anything special?

1. No branch visit is required as your deposits were automatically transferred to First NBC Bank.

Will there be changes to my CD or IRA?

1. We are in the process of evaluating the rates on our interest bearing deposit accounts.  If your certificate of deposit rates are affected by a rate change as of November 18, 2011 you will receive a “Notice of Rate Changes to Interest Bearing Deposits” in the mail advising you of any changes. Please read the document carefully.  Interest rates and annual percentage yields on checking, savings and money market accounts may change at any time. 
2. You can withdraw some or all of your funds from your deposit accounts  until you enter a new agreement with First NBC Bank provided you are not using your deposits to secure a loan.
3. If you currently receive interest payments, those payments will continue without interruption.

What about my online banking access?  Can I continue to pay bills online?

1. Yes.  Please continue to access your online banking and bill paying service through Central Progressive Bank’s website.  As our banking systems merge, we will provide assistance and advance notice of any changes to access to your accounts online. 

What if I make my deposit through Remote Deposit Capture?  Can I continue to use my scanner? 

1. Yes, please continue to use your scanner as you normally would. Your deposits will be accepted and processed as they normally would.  We will communicate with you well in advance with specific information about any changes to Remote Deposit Capture services.

A merchant will not honor my check.  What can I do?

1. You can provide a copy of this document or our “Depositor Letter” since both documents state all deposits have been transferred to First NBC Bank and it is business as usual.  Interested parties may call the FDIC at 800-234-9027 with questions.

Who will send my 1098 and/or 1099 information after the end of the year?

1. First NBC Bank will be responsible for mailing your 1099 and/or 1098 tax information.

What will happen to the checks which have not cleared my account?

1. Checks drawn on Central Progressive Bank that did not clear before November 18, 2011 will be honored up to your available balance.

Can I cash my interest check or cashier’s check?

1. Yes, interest checks and cashier’s checks will continue to clear.

Will I incur an early withdrawal penalty if I close my CD?

1. No.  You may withdraw funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with First NBC Bank, provided it is not used as collateral on a loan.  Entering into a new deposit agreement can be done by opening a new CD with First NBC Bank, or making a deposit to, or a withdrawal from, your account. 

Will there be changes related to my safe deposit box?

1. No.  It is business as usual. No action is required as a result of this transaction.  You may go to your branch and access your safe deposit box during normal business hours or make an appointment by calling your branch location. 

1. Your fees will remain the same.

Will my products remain the same? 

1. Your current products and services will remain the same for the time being.  As we integrate our systems and review the accounts at both banks, some changes may occur in your accounts.   You will be notified at least 30 days in advance of any changes and we will be happy to walk you through any changes that may occur.   

Are there any changes to fees or charges due to this transaction?

1. Not at this time.  We will notify you in the event there are changes to fees.

What about my loans?

All loans have been purchased by First NBC Bank and will continued to be serviced as they have been in the past.  Your interest, payment amount and due date have not changed.  You will continue to make payments as you have in the past.  If your payment is deducted from a deposit account, like a checking account, it will continue be deducted as it as in the past.  If you make your payments in person or via mail, please make your checks payable to First NBC Bank and send your payments to the same address you have always used.